We’re here to help! Find the answers to our most common questions.
Selling Your Items
How much can you give me for…
In order to make you an offer for your items, you will need to bring them in for us to look at. Unfortunately, we cannot give you an estimate based upon a picture or phone call.
Do I have to stay while you sort and purchase my items?
At the moment, we cannot sort and buy for customers in the store. Customers will need to drop off their items and wait until we call (within 24 hours) for their cash amount. Please refer to our page about selling your items for additional information.
Do I need an appointment?
We do not accept appointments- our buying process is first come, first served.
How long does the buying process take?
Our buying process is first come, first served- the waiting time depends on how many buys are in front of you. Currently, the wait time is 4-24 hours. See our Buying Hours or Contact Us for additional information.
Where do I drop off my clothing?
Please come in through the front door and we’ll direct you to the buying desk.
Do you buy...
Here's what we buy and don’t buy. Please contact us if you have questions about your specific items.
Do you offer authentication services?
No - we don’t offer a separate service for authentication. We will, however, authenticate a bag or accessory that you are selling to us
Do you buy replicas/knock-offs?
No. It is against the law to sell fakes.
What items do you buy all year round?
We are always looking for handbags, fine jewelry, and accessories. We will take most shoes, such as sneakers, heels, flats, cowboy boots, and leather boots all year round. We will take most blouses, skirts, and pants as long as they’re not too Wintry (knit sweaters, heavy coats) or Summery (linen, shorts).
When do you start purchasing seasonal items?
January: Best of all seasons, Designer Spring/Summer
February – June: Spring/Summer
July: Best of all seasons, Designer Fall/Winter
August – December: Fall/Winter
What charities do you donate to?
Your generous donations go to:Arms of Hope
Do you sell donated clothing/receive money or tax breaks for donated clothing?
No, we receive no compensation or money for the items you donate. They are donated in your name on your behalf to charity, not in our name. We do not claim any donations or profit off of them in any way.