COVID-19 Update March 2021

Posted by Suki Mourlam on

As things continue to develop in regards to the pandemic, our priority is still the health and safety of our customers and employees. We sincerely appreciate all of our customers and your continued support of our business, and we are thankful to have such a wonderful community that has adapted to the many different changes that we have all endured this past year. We want to thank everyone for all the encouragement, support, and kindness that our loyal customers have given us these last 10 years we have been in business!

 

In-Store Shopping

While the statewide mask mandate has been lifted, we are continuing with many of the same practices we have had in place since reopening after lock down last May.

Our occupancy is now 100%, but we encourage shoppers to maintain 6ft of distance between themselves and other customers. We are also continuing our sanitization practices around the store and in the fitting rooms. Our employees will still be wearing masks, and we would like to encourage you to do the same. Thank you!

 

Buying Process

We will largely be continuing with the Drop, Dash, and Donate policy for buying. If you would like your items back, we will now pre-sort your items on a first come, first served basis while you are in the store. This means you will have to wait for us to sort your items, and we will give back the ones we will not purchase. This sorting practice can take between 5 and 20 minutes, depending on the number of items you have and the number of customers ahead of you. Following the sorting process, we are still running approximately a few hours to next day for buying and calling back with your cash amount. This is due to the high volume of incoming items; we are buying in the order in which items are dropped off. Thank you so much for your understanding! We do our best to provide the most prompt and hassle-free service.

We are not accepting appointments at this time. We are operating on a first come, first served basis.

 

For any additional details or clarification, please feel free to call us. (972) 378-9797


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